Difference between revisions of "Registration and setup v1"
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| − | + | Thank you for purchasing Hubitat Elevation<sup>®</sup>. Before you can begin creating home automation that local, reliable, fast and private, you'll need to complete a few simple setup and registration steps. | |
| − | + | ===Getting to know Hubitat Elevation<sup>®</sup>=== | |
| − | + | [[File:Hub and box for docs.jpg|none|frame|800x800px]] | |
| − | + | Your kit includes the following: | |
| − | + | *The Hubitat Elevation hub with integrated Zigbee and Z-Wave radios to communicate with your devices | |
| − | + | *User manual | |
| − | + | *Micro USB cable | |
| − | + | *5v power adapter | |
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| − | |||
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| − | |||
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| − | < | + | *Ethernet cable[[File:C7 hub what is included.png|none|thumb|745x745px|link=https://docs.hubitat.com/File:C7_hub_what_is_included.png]] |
| + | |||
| + | ===Connect your hub=== | ||
| + | Let's get started by finding a location that is suitable for the best experience possible. | ||
| + | |||
| + | *Your new Hubitat Elevation<sup>®</sup> hub uses Zigbee and Z-Wave technology to communicate with supported smart home devices. These radio signals can be blocked or weakened by building materials and large metal objects. | ||
| + | *'''<big>For optimal performance, choose a location as close to the center of your home as possible, and free from metal obstructions.</big>''' | ||
| + | *'''Note''': ''The wireless radios in your Hubitat Elevation<sup>®</sup> hub use '''Zigbee''' and '''Z-Wave''' mesh technology to relay the signal between devices. To further improve the performance, '''signal repeaters are strongly recommended'''. You should '''avoid using Zigbee lightbulbs to repeat signals''', since their performance for that task is poor among anything but another lightbulb, and will result in an unstable Zigbee radio mesh for your other Zigbee devices.'' | ||
| + | *See the [https://docs.hubitat.com/How_to_Build_a_Solid_Zigbee_Mesh How to Build a Solid Zigbee Mesh] and [https://docs.hubitat.com/How_to_Build_a_Solid_Z-Wave_Mesh How to Build a Solid Z-Wave Mesh] documents for further details. | ||
| + | |||
| + | #Insert the included Ethernet cable into your Hubitat Elevation<sup>®</sup> | ||
| + | #*'''<span style="color: red;;">WARNING!</span>''' Your Hubitat Elevation<sup>®</sup> hub '''<u>DOES NOT</u>''' support PoE (Power over Ethernet). Attaching your hub to a PoE port may cause irreparable damage and must not be attempted.[[File:C5 hub Install Step 1 v2.1.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:C5_hub_Install_Step_1_v2.1.png]] | ||
| + | #The other end of the Ethernet cable plugs into an available LAN port on your personal router or modem/router combination device provided by your Internet Service Provider. '''NOTE:''' PoE ports are '''not supported'''. See warning in step 1.[[File:C5 hub Install Step 2.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:C5_hub_Install_Step_2.png]] | ||
| + | #If there are no available Ethernet ports on your router, attach a network switch to your router and plug the other end of the included Ethernet cable into the network switch. Alternatively, you can use the USB Dongle Manager app to add a compatible WiFI or cellular adapter to your hub (not included with the hub). | ||
| + | #*'''NOTE: The USB Dongle Manager app is compatible with Model C-5 and Model C-7 hubs only'''[[File:C5 hub install Step 3 Alt v2.1.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:C5_hub_install_Step_3_Alt_v2.1.png]] | ||
| + | #Insert the included micro USB cable into your Hubitat Elevation<sup>®</sup> hub and connect the other end to the cable to the included power adapter. | ||
| + | #Plug in your hub to begin the boot process. | ||
| + | #*'''Note''': ''The light on your hub will glow <span style="color: blue;;">'''Blue'''</span> during boot up, and remain that way until the hub has fully booted. Once your hub has finished booting, the light will glow <span style="color: green;;">'''Green'''</span> when it is ready for operation.''[[File:C5 hub Install Step 5 v2.png|none|thumb|677x677px|link=https://docs.hubitat.com/File:C5_hub_Install_Step_5_v2.png]] | ||
| + | |||
| + | ===Reserve an IP address=== | ||
| + | |||
| + | *it is important that you reserve an IP address for your hub in the DHCP reservation settings of your router. ''See your router manufacturer instructions to learn how.'' | ||
| + | **'''Reserving an IP address in your router will ensure you are always able to access your hub from the same IP address, and other connected devices on your network will be able to always find your hub.''' | ||
| + | *Alternatively, you may specify a static IP address using the Static IP Manager app. | ||
| + | **'''NOTE: The Static IP Manager app is compatible with Model C-5 and Model C-7 hubs only''' | ||
| + | |||
| + | ===Register your hub=== | ||
| + | |||
| + | #Visit '''portal.hubitat.com*''' from your web browser and select the '''Register''' link to create a new user account. | ||
| + | #*Microsoft Internet Explorer and Microsoft Edge browser (prior to the Chromium version) are not supported. Google Chrome is recommended for the best experience, but Firefox may also be used. If you experience issues with a supported browser, please try disabling third-party browser extensions.[[File:HE portal new user registration v2.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:HE_portal_new_user_registration_v2.png]] | ||
| + | |||
| + | #Enter an active email address and create a new password for use with your Hubitat Elevation<sup>®</sup> Portal account and press the '''Register''' button.[[File:Create HE Portal account v2.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:Create_HE_Portal_account_v2.png]] | ||
| + | #An email containing a one-time confirmation code will be sent to the email address you used for your Hubitat Elevation<sup>®</sup> Portal account. Check your SPAM folder if you do not receive the email or select the '''Resend Code''' link to try again.[[File:HE setup confirmation code email.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:HE_setup_confirmation_code_email.png]] | ||
| + | #Enter the one-time confirmation code that was sent to the email address you used for your Hubitat Elevation<sup>®</sup> Portal account and press the '''Confirm Code''' button.[[File:HE portal confirmation code v2.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:HE_portal_confirmation_code_v2.png]] | ||
| + | #Press the Find Hubs button to automatically search for your Hubitat Elevation<sup>®</sup> hub on your local network. * '''''Your computer must be on the same Local Area Network as your hub in order to register and access the Web Interface.'''''[[File:HE portal - Find Hubs v2.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:HE_portal_-_Find_Hubs_v2.png]] | ||
| + | #You new Hubitat Elevation<sup>®</sup> hub should appear '''Hub List''' of the registration portal.[[File:HE Portal - Select found hub.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:HE_Portal_-_Select_found_hub.png]] | ||
| + | #After selecting your hub from the list in the Hubitat Elevation<sup>®</sup> Portal, your browser should automatically direct you to the '''Get Started''' page.[[File:HE Welcome - Get Started screen v2.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:HE_Welcome_-_Get_Started_screen_v2.png]] | ||
| + | #Next you will be taken to the ''Terms of Service'' Page. You must check the box for the '''Continue''' button to appear.[[File:HE Welcome - TOS Agreement v2.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:HE_Welcome_-_TOS_Agreement_v2.png]] | ||
| + | #Step through the tutorial to familiarize yourself with your new Hubitat Elevation<sup>®</sup> user interface.[[File:HE Setup - Welcome v2.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:HE_Setup_-_Welcome_v2.png]][[File:Getting Started Devices v2.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:Getting_Started_Devices_v2.png]][[File:HE Welcome - Migrating.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:HE_Welcome_-_Migrating.png]][[File:HE Welcome - Apps.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:HE_Welcome_-_Apps.png]][[File:HE Welcome - Settings.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:HE_Welcome_-_Settings.png]][[File:HE Welcome - Lets Get Started.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:HE_Welcome_-_Lets_Get_Started.png]][[File:HE Welcome - Docs and support v2.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:HE_Welcome_-_Docs_and_support_v2.png]] | ||
| + | #Give your hub a name by location, or a custom name of your choosing and enter your postal code. Entering your correct postal code will allow lights to activate at the correct sunrise and sunset times for your city or town. Select '''Save and Exit to Main Menu.'''[[File:HE Welcome - Setup v2.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:HE_Welcome_-_Setup_v2.png]] | ||
| + | #You will now be redirected to the Hubitat Elevation<sup>®</sup> '''Main Menu''' of your Web Interface. '''Be sure to note the IP address in your browser address bar.''' This is a fast way to access the Web Interface of your hub. For an even faster and more convenient connection to Hubitat Elevation<sup>®</sup>, we recommend bookmarking the hub address in your web browser.[[File:HE Welcome - Hub IP and Bookmark.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:HE_Welcome_-_Hub_IP_and_Bookmark.png]] | ||
| + | |||
| + | Congratulations! You have completed the initial setup of your new Hubitat Elevation<sup>®</sup> hub. You can now begin adding devices and apps, set-up modes and build rules with the included apps. See [https://docs.hubitat.com/Discovering_your_Devices Discovering your Devices] to learn how to add wireless Zigbee and Z-Wave radio devices to your hub. | ||
| + | ===Troubleshooting Registration=== | ||
| + | |||
| + | *Use a different device to register (we recommend using a computer for the initial setup). | ||
| + | *Microsoft Internet Explorer and Microsoft Edge browser (prior to the Chromium version) are not supported. Google Chrome is recommended for the best experience, but Firefox may also be used. If you experience issues with a supported browser, please try disabling third-party browser extensions. | ||
| + | *Make sure your device is connected to the the same network segment (i.e. the same IP subnet).. | ||
| + | *Reboot your ISP modem/router, or your stand-alone router. | ||
| + | *Safely shut down from the settings menu or from the Hubitat Diagnostic Tool. When the light on the front of the hub is <span style="color: red;;">'''Red'''</span>, power cycle your hub by unplugging the power cord for '''30 seconds''' before plugging it back in. | ||
# | # | ||
Revision as of 14:49, 22 January 2021
Thank you for purchasing Hubitat Elevation®. Before you can begin creating home automation that local, reliable, fast and private, you'll need to complete a few simple setup and registration steps.
Contents
Getting to know Hubitat Elevation®
Your kit includes the following:
- The Hubitat Elevation hub with integrated Zigbee and Z-Wave radios to communicate with your devices
- User manual
- Micro USB cable
- 5v power adapter
- Ethernet cable
Connect your hub
Let's get started by finding a location that is suitable for the best experience possible.
- Your new Hubitat Elevation® hub uses Zigbee and Z-Wave technology to communicate with supported smart home devices. These radio signals can be blocked or weakened by building materials and large metal objects.
- For optimal performance, choose a location as close to the center of your home as possible, and free from metal obstructions.
- Note: The wireless radios in your Hubitat Elevation® hub use Zigbee and Z-Wave mesh technology to relay the signal between devices. To further improve the performance, signal repeaters are strongly recommended. You should avoid using Zigbee lightbulbs to repeat signals, since their performance for that task is poor among anything but another lightbulb, and will result in an unstable Zigbee radio mesh for your other Zigbee devices.
- See the How to Build a Solid Zigbee Mesh and How to Build a Solid Z-Wave Mesh documents for further details.
- Insert the included Ethernet cable into your Hubitat Elevation®
- WARNING! Your Hubitat Elevation® hub DOES NOT support PoE (Power over Ethernet). Attaching your hub to a PoE port may cause irreparable damage and must not be attempted.
- The other end of the Ethernet cable plugs into an available LAN port on your personal router or modem/router combination device provided by your Internet Service Provider. NOTE: PoE ports are not supported. See warning in step 1.
- If there are no available Ethernet ports on your router, attach a network switch to your router and plug the other end of the included Ethernet cable into the network switch. Alternatively, you can use the USB Dongle Manager app to add a compatible WiFI or cellular adapter to your hub (not included with the hub).
- NOTE: The USB Dongle Manager app is compatible with Model C-5 and Model C-7 hubs only
- Insert the included micro USB cable into your Hubitat Elevation® hub and connect the other end to the cable to the included power adapter.
- Plug in your hub to begin the boot process.
- Note: The light on your hub will glow Blue during boot up, and remain that way until the hub has fully booted. Once your hub has finished booting, the light will glow Green when it is ready for operation.
Reserve an IP address
- it is important that you reserve an IP address for your hub in the DHCP reservation settings of your router. See your router manufacturer instructions to learn how.
- Reserving an IP address in your router will ensure you are always able to access your hub from the same IP address, and other connected devices on your network will be able to always find your hub.
- Alternatively, you may specify a static IP address using the Static IP Manager app.
- NOTE: The Static IP Manager app is compatible with Model C-5 and Model C-7 hubs only
Register your hub
- Visit portal.hubitat.com* from your web browser and select the Register link to create a new user account.
- Microsoft Internet Explorer and Microsoft Edge browser (prior to the Chromium version) are not supported. Google Chrome is recommended for the best experience, but Firefox may also be used. If you experience issues with a supported browser, please try disabling third-party browser extensions.
- Enter an active email address and create a new password for use with your Hubitat Elevation® Portal account and press the Register button.
- An email containing a one-time confirmation code will be sent to the email address you used for your Hubitat Elevation® Portal account. Check your SPAM folder if you do not receive the email or select the Resend Code link to try again.
- Enter the one-time confirmation code that was sent to the email address you used for your Hubitat Elevation® Portal account and press the Confirm Code button.
- Press the Find Hubs button to automatically search for your Hubitat Elevation® hub on your local network. * Your computer must be on the same Local Area Network as your hub in order to register and access the Web Interface.
- You new Hubitat Elevation® hub should appear Hub List of the registration portal.
- After selecting your hub from the list in the Hubitat Elevation® Portal, your browser should automatically direct you to the Get Started page.
- Next you will be taken to the Terms of Service Page. You must check the box for the Continue button to appear.
- Step through the tutorial to familiarize yourself with your new Hubitat Elevation® user interface.
- Give your hub a name by location, or a custom name of your choosing and enter your postal code. Entering your correct postal code will allow lights to activate at the correct sunrise and sunset times for your city or town. Select Save and Exit to Main Menu.
- You will now be redirected to the Hubitat Elevation® Main Menu of your Web Interface. Be sure to note the IP address in your browser address bar. This is a fast way to access the Web Interface of your hub. For an even faster and more convenient connection to Hubitat Elevation®, we recommend bookmarking the hub address in your web browser.
Congratulations! You have completed the initial setup of your new Hubitat Elevation® hub. You can now begin adding devices and apps, set-up modes and build rules with the included apps. See Discovering your Devices to learn how to add wireless Zigbee and Z-Wave radio devices to your hub.
Troubleshooting Registration
- Use a different device to register (we recommend using a computer for the initial setup).
- Microsoft Internet Explorer and Microsoft Edge browser (prior to the Chromium version) are not supported. Google Chrome is recommended for the best experience, but Firefox may also be used. If you experience issues with a supported browser, please try disabling third-party browser extensions.
- Make sure your device is connected to the the same network segment (i.e. the same IP subnet)..
- Reboot your ISP modem/router, or your stand-alone router.
- Safely shut down from the settings menu or from the Hubitat Diagnostic Tool. When the light on the front of the hub is Red, power cycle your hub by unplugging the power cord for 30 seconds before plugging it back in.
