How to correct a Multi Admin error

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Follow these steps to change your Hubitat Elevation to a single linked administrator account.

Remove additional Admin accounts

  1. If you receive a warning that your hub has multiple Admin accounts linked to it, you need to remove the additional accounts.
    Screenshot: "Multiple Admin Accounts Detected" error in web interface
  2. Press the Hubitat Elevation logo to navigate to the home screen.
    Screenshot: "Hubitat" log in upper left (select to return to home page/Main Menu)
  3. Select the My Account card. This will take you to https://my.hubitat.com/
    Screenshot of "My Account" card in Main Menu
  4. Login to your account.
    Screenshot of My Hubitat login page
  5. Select the Registered Hubs card.
    Screenshot of "Registered Hubs" card in My Hubitat site
  6. Look for the hub(s) with the warning message.
    Screenshot of "Multiple Admins Detected" message in My Hubitat hub list
  7. Select the Hub Details button.
    Screenshot of "Hub Details" button in
  8. Press the icon shown to remove the additional admin account.
    Screenshot of icon to remove user (to the right of user in list) in Hub Details page in My Hubitat
  9. Repeat Step 6 until you have only one Admin account for each of your hubs.
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