Difference between revisions of "Hub Protect"
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| − | === | + | ===How it works=== |
You can protect your Hubitat Elevation hub with an annual subscription for up to 5 secure cloud backups, including automation rules, settings, and devices. You can also migrate to a new hub, saving hours of time rebuilding rules and including your Z-Wave devices. | You can protect your Hubitat Elevation hub with an annual subscription for up to 5 secure cloud backups, including automation rules, settings, and devices. You can also migrate to a new hub, saving hours of time rebuilding rules and including your Z-Wave devices. | ||
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'''NOTE:''' Customer pays shipping. | '''NOTE:''' Customer pays shipping. | ||
| − | === How to sign up for Hub Protect === | + | ===How to sign up for Hub Protect=== |
| − | # From your hub, select '''Subscriptions''' in the sidebar.[[File:Add Subscription services.png|none|thumb|600x600px]] | + | #From your hub, select '''Subscriptions''' in the sidebar.[[File:Add Subscription services.png|none|thumb|600x600px]] |
| − | # If you receive a warning message that you have multiple administrator accounts, please see the [[How to manage accounts linked to your hub|How to correct a Multi Admin error]] document to correct the issue before proceeding.[[File:Multi Admin warning banner.png|none|thumb|600x600px]] | + | #If you receive a warning message that you have multiple administrator accounts, please see the [[How to manage accounts linked to your hub|How to correct a Multi Admin error]] document to correct the issue before proceeding.[[File:Multi Admin warning banner.png|none|thumb|600x600px]] |
| − | # Ensure you are logged into the Hubitat account you want add Hub Protect to and select the '''Sign up now''' button.[[File:Subscription shop mockup.png|none|thumb|600x600px]] | + | #Ensure you are logged into the Hubitat account you want add Hub Protect to and select the '''Sign up now''' button.[[File:Subscription shop mockup.png|none|thumb|600x600px]] |
| − | # Enter a first and last name, along with credit card information.[[File:Shop mockup for name and credit card.png|none|thumb|624x624px]] | + | #Enter a first and last name, along with credit card information.[[File:Shop mockup for name and credit card.png|none|thumb|624x624px]] |
| − | # After you have read the terms and conditions, select the check box to agree.[[File:Agree to shop TOS.png|none|thumb|522x522px]] | + | #After you have read the terms and conditions, select the check box to agree.[[File:Agree to shop TOS.png|none|thumb|522x522px]] |
| − | # Once again, press the '''Sign up now''' button.[[File:Agree to terms and signup now.png|none|thumb|600x600px]] | + | #Once again, press the '''Sign up now''' button.[[File:Agree to terms and signup now.png|none|thumb|600x600px]] |
| − | # You will receive an order confirmation of your purchase. Check the email account submitted with your subscription for further details.[[File:Mockup confirmation email.png|none|thumb|600x600px]] | + | #You will receive an order confirmation of your purchase. Check the email account submitted with your subscription for further details.[[File:Mockup confirmation email.png|none|thumb|600x600px]] |
| − | # On your hub, press the Hubitat Elevation® logo to navigate to the home screen.[[File:Web Interface Nav 1.png|none|thumb|600x600px]] | + | #On your hub, press the Hubitat Elevation® logo to navigate to the home screen.[[File:Web Interface Nav 1.png|none|thumb|600x600px]] |
| − | # Select the My Account card. This will take you to <nowiki>https://my.hubitat.com/</nowiki>[[File:Navigate to My Account from web UI v2.png|none|thumb|600x600px]] | + | #Select the My Account card. This will take you to <nowiki>https://my.hubitat.com/</nowiki>[[File:Navigate to My Account from web UI v2.png|none|thumb|600x600px]] |
| − | # Select the Registered Hubs card to the list of your hubs that are registered.[[File:View Registered hubs v2.png|none|thumb|600x600px]] | + | #Select the Registered Hubs card to the list of your hubs that are registered.[[File:View Registered hubs v2.png|none|thumb|600x600px]] |
| − | # Confirm your hub now shows <span style="color: green;;">'''Protected'''</span>.[[File:Hub has Hub Protect.png|none|thumb|600x600px]] | + | #Confirm your hub now shows <span style="color: green;;">'''Protected'''</span>.[[File:Hub has Hub Protect.png|none|thumb|600x600px]] |
| − | # Sign up any additional hubs by pressing '''<span style="color: red;;">Add Hub Protect</span>''' and '''steps 3-12''' until you have added protection to all your hubs.[[File:Hub needs protection.png|none|thumb|600x600px]] | + | #Sign up any additional hubs by pressing '''<span style="color: red;;">Add Hub Protect</span>''' and '''steps 3-12''' until you have added protection to all your hubs.[[File:Hub needs protection.png|none|thumb|600x600px]] |
===Backup=== | ===Backup=== | ||
===Migration=== | ===Migration=== | ||
Revision as of 20:27, 26 February 2021
How it works
You can protect your Hubitat Elevation hub with an annual subscription for up to 5 secure cloud backups, including automation rules, settings, and devices. You can also migrate to a new hub, saving hours of time rebuilding rules and including your Z-Wave devices.
Schedule backups You can set your own schedule for automatic backups or back up your hub manually at any time.
Extended Warranty
Hub Protect extends your 90-day Hubitat Elevation hub warranty for the duration of your subscription, subject to our Terms of Service. Should your hub fail due to a hardware defect during your subscription period, Hubitat will send you a replacement hub.
NOTE: Customer pays shipping.
How to sign up for Hub Protect
- From your hub, select Subscriptions in the sidebar.
- If you receive a warning message that you have multiple administrator accounts, please see the How to correct a Multi Admin error document to correct the issue before proceeding.
- Ensure you are logged into the Hubitat account you want add Hub Protect to and select the Sign up now button.
- Enter a first and last name, along with credit card information.
- After you have read the terms and conditions, select the check box to agree.
- Once again, press the Sign up now button.
- You will receive an order confirmation of your purchase. Check the email account submitted with your subscription for further details.
- On your hub, press the Hubitat Elevation® logo to navigate to the home screen.
- Select the My Account card. This will take you to https://my.hubitat.com/
- Select the Registered Hubs card to the list of your hubs that are registered.
- Confirm your hub now shows Protected.
- Sign up any additional hubs by pressing Add Hub Protect and steps 3-12 until you have added protection to all your hubs.
