Difference between revisions of "Hub Protect"

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=== Backup ===
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===How it works===
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You can protect your Hubitat Elevation hub with an annual subscription for up to 5 secure cloud backups, including automation rules, settings, and devices. You can also migrate to a new hub, saving hours of time rebuilding rules and including your Z-Wave devices.
  
=== Migrate ===
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'''Schedule backups''' You can set your own schedule for automatic backups or back up your hub manually at any time.
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'''Extended Warranty'''
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Hub Protect extends your 90-day Hubitat Elevation hub warranty for the duration of your subscription, subject to our Terms of Service. Should your hub fail due to a hardware defect during your subscription period, Hubitat will send you a replacement hub.
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'''NOTE:''' Customer pays shipping.
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===How to sign up for Hub Protect===
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#From your hub, select '''Subscriptions''' in the sidebar.[[File:Add Subscription services.png|none|thumb|600x600px]]
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#If you receive a warning message that you have multiple administrator accounts, please see the [[How to manage accounts linked to your hub|How to correct a Multi Admin error]] document to correct the issue before proceeding.[[File:Multi Admin warning banner.png|none|thumb|600x600px]]
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#Ensure you are logged into the Hubitat account you want add Hub Protect to and select the '''Sign up now''' button.[[File:Subscription shop mockup.png|none|thumb|600x600px]]
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#Enter a first and last name, along with credit card information.[[File:Shop mockup for name and credit card.png|none|thumb|624x624px]]
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#After you have read the terms and conditions, select the check box to agree.[[File:Agree to shop TOS.png|none|thumb|522x522px]]
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#Once again, press the '''Sign up now''' button.[[File:Agree to terms and signup now.png|none|thumb|600x600px]]
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#You will see an order confirmation of your purchase and a copy of this order will be sent to the email account submitted with your subscription.[[File:Shop order received.png|none|thumb|600x600px]]
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#Select '''My Account''' from the top-right of your order confirmation to verify your hub is now protected, and to sign-up any additional hubs for the service.[[File:Access My Account from order.png|none|thumb|600x600px]]
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#Select the Registered Hubs card to the list of your hubs that are registered.[[File:View Registered hubs v2.png|none|thumb|600x600px]]
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#Confirm your hub now shows <span style="color: green;;">'''Protected'''</span>.[[File:Hub has Hub Protect.png|none|thumb|600x600px]]
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#Sign up any additional hubs by pressing '''<span style="color: red;;">Add Hub Protect</span>''' and '''steps 3-12''' until you have added protection to all your hubs.[[File:Hub needs protection.png|none|thumb|600x600px]]
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===Backup===
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===Migration===

Revision as of 21:27, 26 February 2021

How it works

You can protect your Hubitat Elevation hub with an annual subscription for up to 5 secure cloud backups, including automation rules, settings, and devices. You can also migrate to a new hub, saving hours of time rebuilding rules and including your Z-Wave devices.

Schedule backups You can set your own schedule for automatic backups or back up your hub manually at any time.

Extended Warranty

Hub Protect extends your 90-day Hubitat Elevation hub warranty for the duration of your subscription, subject to our Terms of Service. Should your hub fail due to a hardware defect during your subscription period, Hubitat will send you a replacement hub.

NOTE: Customer pays shipping.

How to sign up for Hub Protect

  1. From your hub, select Subscriptions in the sidebar.
    Add Subscription services.png
  2. If you receive a warning message that you have multiple administrator accounts, please see the How to correct a Multi Admin error document to correct the issue before proceeding.
    Multi Admin warning banner.png
  3. Ensure you are logged into the Hubitat account you want add Hub Protect to and select the Sign up now button.
    Subscription shop mockup.png
  4. Enter a first and last name, along with credit card information.
    Shop mockup for name and credit card.png
  5. After you have read the terms and conditions, select the check box to agree.
    Agree to shop TOS.png
  6. Once again, press the Sign up now button.
    Agree to terms and signup now.png
  7. You will see an order confirmation of your purchase and a copy of this order will be sent to the email account submitted with your subscription.
    Shop order received.png
  8. Select My Account from the top-right of your order confirmation to verify your hub is now protected, and to sign-up any additional hubs for the service.
    Access My Account from order.png
  9. Select the Registered Hubs card to the list of your hubs that are registered.
    View Registered hubs v2.png
  10. Confirm your hub now shows Protected.
    Hub has Hub Protect.png
  11. Sign up any additional hubs by pressing Add Hub Protect and steps 3-12 until you have added protection to all your hubs.
    Hub needs protection.png

Backup

Migration