Difference between revisions of "Hub Protect"
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− | === | + | ===How it works=== |
+ | You can protect your Hubitat Elevation hub with an annual subscription for up to 5 secure cloud backups, including automation rules, settings, and devices. You can also migrate to a new hub, saving hours of time rebuilding rules and including your Z-Wave devices. | ||
− | === | + | '''Schedule backups''' You can set your own schedule for automatic backups or back up your hub manually at any time. |
+ | |||
+ | '''Extended Warranty''' | ||
+ | |||
+ | Hub Protect extends your 90-day Hubitat Elevation hub warranty for the duration of your subscription, subject to our Terms of Service. Should your hub fail due to a hardware defect during your subscription period, Hubitat will send you a replacement hub. | ||
+ | |||
+ | '''NOTE:''' Customer pays shipping. | ||
+ | |||
+ | ===How to sign up for Hub Protect=== | ||
+ | |||
+ | #From your hub, select '''Subscriptions''' in the sidebar.[[File:Add Subscription services.png|none|thumb|600x600px]] | ||
+ | #If you receive a warning message that you have multiple administrator accounts, please see the [[How to manage accounts linked to your hub|How to correct a Multi Admin error]] document to correct the issue before proceeding.[[File:Multi Admin warning banner.png|none|thumb|600x600px]] | ||
+ | #Ensure you are logged into the Hubitat account you want add Hub Protect to and select the '''Sign up now''' button.[[File:Subscription shop mockup.png|none|thumb|600x600px]] | ||
+ | #Enter a first and last name, along with credit card information.[[File:Shop mockup for name and credit card.png|none|thumb|624x624px]] | ||
+ | #After you have read the terms and conditions, select the check box to agree.[[File:Agree to shop TOS.png|none|thumb|522x522px]] | ||
+ | #Once again, press the '''Sign up now''' button.[[File:Agree to terms and signup now.png|none|thumb|600x600px]] | ||
+ | #You will see an order confirmation of your purchase and a copy of this order will be sent to the email account submitted with your subscription.[[File:Shop order received.png|none|thumb|600x600px]] | ||
+ | #Select '''My Account''' from the top-right of your order confirmation to verify your hub is now protected, and to sign-up any additional hubs for the service.[[File:Access My Account from order.png|none|thumb|600x600px]] | ||
+ | #Select the Registered Hubs card to the list of your hubs that are registered.[[File:View Registered hubs v2.png|none|thumb|600x600px]] | ||
+ | #Confirm your hub now shows <span style="color: green;;">'''Protected'''</span>.[[File:Hub has Hub Protect.png|none|thumb|600x600px]] | ||
+ | #Sign up any additional hubs by pressing '''<span style="color: red;;">Add Hub Protect</span>''' and '''steps 3-12''' until you have added protection to all your hubs.[[File:Hub needs protection.png|none|thumb|600x600px]] | ||
+ | |||
+ | ===Backup=== | ||
+ | |||
+ | ===Migration=== |
Revision as of 21:27, 26 February 2021
How it works
You can protect your Hubitat Elevation hub with an annual subscription for up to 5 secure cloud backups, including automation rules, settings, and devices. You can also migrate to a new hub, saving hours of time rebuilding rules and including your Z-Wave devices.
Schedule backups You can set your own schedule for automatic backups or back up your hub manually at any time.
Extended Warranty
Hub Protect extends your 90-day Hubitat Elevation hub warranty for the duration of your subscription, subject to our Terms of Service. Should your hub fail due to a hardware defect during your subscription period, Hubitat will send you a replacement hub.
NOTE: Customer pays shipping.
How to sign up for Hub Protect
- From your hub, select Subscriptions in the sidebar.
- If you receive a warning message that you have multiple administrator accounts, please see the How to correct a Multi Admin error document to correct the issue before proceeding.
- Ensure you are logged into the Hubitat account you want add Hub Protect to and select the Sign up now button.
- Enter a first and last name, along with credit card information.
- After you have read the terms and conditions, select the check box to agree.
- Once again, press the Sign up now button.
- You will see an order confirmation of your purchase and a copy of this order will be sent to the email account submitted with your subscription.
- Select My Account from the top-right of your order confirmation to verify your hub is now protected, and to sign-up any additional hubs for the service.
- Select the Registered Hubs card to the list of your hubs that are registered.
- Confirm your hub now shows Protected.
- Sign up any additional hubs by pressing Add Hub Protect and steps 3-12 until you have added protection to all your hubs.