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Hubitat Hub Protect

How it works

You can protect your Hubitat Elevation hub with an annual subscription for up to 5 secure cloud backups, including automation rules, settings, and devices. You can also migrate to a new hub, saving hours of time rebuilding rules and including your Z-Wave devices.

Schedule backups

You can set your own schedule for automatic backups or back up your hub manually at any time.

Extended Warranty

Hub Protect extends your 90-day Hubitat Elevation hub warranty for the duration of your subscription, subject to our Terms of Service. Should your hub fail due to a hardware defect during your subscription period, Hubitat will send you a replacement hub.

NOTE: Customer pays shipping.

How to sign up for Hub Protect

  1. From the hub Web Interface, select Subscriptions in the sidebar.
    Add Subscription services.png
  2. If you receive a warning message that you have multiple administrator accounts, please see the How to correct a Multi Admin error document to correct the issue before proceeding.
    Multi Admin warning banner.png
  3. Ensure you are logged into the Hubitat account you want add Hub Protect to, and select the Sign up now button.
    Subscription shop mockup.png
  4. Enter a first and last name, along with credit card information.
    Shop mockup for name and credit card.png
  5. After you have read the terms and conditions, select the check box to agree.
    Agree to shop TOS.png
  6. Once again, press the Sign up now button.
    Agree to terms and signup now.png
  7. You will receive email with a record of your purchase and further instructions.
    Mockup confirmation email.png
  8. From the Hubitat Elevation Web Interface, select Subscriptions in the side bar to confirm your subscription is active.
    Confirm subscription service active.png