Difference between revisions of "Care and Maintenance"

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<big>It is important to remember that your Hubitat Elevation hub is a computer and should be treated as such. This means you must shut down your hub down safely using '''Shutdown Hub''' from the ''Settings'' page, keep it updated with the latest platform updates, and store backups locally on a regular basis.</big>
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<big>'''We're moving!''' Please visit http://docs2.hubitat.com for the latest documentation.</big>
  
<big>Because of our belief in local processing and maintaining your personal privacy, Hubitat Elevation does not push updates onto your hub. It is strongly recommended you regularly update your hub with the latest software so you will always have the latest features and security protection.</big>
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This document is available at: http://docs2.hubitat.com/en/getting-started/care-and-maintenance
===<big>How to update your hub</big>===
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#<big>If a notification is shown in the message center, check to see if a platform update is available for your hub.</big>[[File:System message - Platform update available.png|none|thumb|262x262px|link=https://docs.hubitat.com/images/a/ad/System_message_-_Platform_update_available.png |alt=The message center at the top right of your browser window will indicate if a hub update is available.]]
 
#<big>Select '''Settings''' in the sidebar of your hub and press the '''Check for Updates''' card.</big>[[File:Check for updates 3.0.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/f/fd/Check_for_updates_3.0.png |alt=Even if the system messages doesn't show an indication, you can check for the most recently available hub platform update by pressing the "Check for Updates" card on the Settings page of your hub.]]
 
#<big>It's recommended that you first download a backup of your current database '''before''' updating the hub.</big>
 
#*<big>'''NOTE''': It is not mandatory that you update your hub. The choice is yours alone. If you choose to update, you can view the release notes in the update window or at a later time by visiting the Platform [[Release Notes]].</big>[[File:Download lasted backup before update.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/6/6c/Download_lasted_backup_before_update.png |alt=If an update is available, you will be presented with the currently installed hub platform version, the new version that is now available, and release notes. Pressing the "Update Hub" button in this window will start the update. However, it is recommended that you first press the "Download Latest Backup" button just to the right of the "Update Hub" button. This will ensure that you have a local backup of your hub database readily available if anything should not function as expected during or following the hub platform update. ]]
 
#*:
 
#<big>Accept the Terms of Service.</big>
 
#:[[File:Agree to TOS before update.png|434x434px|link=https://docs.hubitat.com/images/b/b9/Agree_to_TOS_before_update.png|alt=Please reed the Terms of service and press the Agree button to proceed with the update of your hub platform version.]]
 
#<big>Your hub will go through the installation process automatically. This process may take several minutes. When the install is complete, your hub will restart.</big>[[File:Hub update downloading.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/9/90/Hub_update_downloading.png |alt=The hub will first download the hub platform update.]][[File:Hub update verifying.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/2/2d/Hub_update_verifying.png |alt=After the hub platform update is downloaded, it will be verified]][[File:Hub update extracting.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/8/8f/Hub_update_extracting.png |alt=When the hub update has been successfully verified, it will begin extracting in preparation for the update]][[File:Hub update applying.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/e/eb/Hub_update_applying.png |alt=The hub update is applied in the final stage of the process]][[File:Hub starting up.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/2/24/Hub_starting_up.png|alt=When the hub platform update has been successfully applied, the hub will automatically restart.]]
 
 
 
===<big>How to Shut Down Your Hub</big>===
 
<big>Occasionally you may want to move your hub or power it down. It is important to shut it down properly to keep it running smoothly when you power it back up. Here’s how:</big>
 
 
 
#<big>Go to the '''Settings''' page of your hub.</big>
 
#<big>Select '''Shutdown Hub'''.</big>
 
#:[[File:Shutdown hub v3.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/0/08/Shutdown_hub_v3.png |alt=To safely shutdown your hub, press the "Shutdown hub" card found on the settings page of your hub.]]
 
#<big>Wait until the LED on your hub turns '''<span style="color: red;;">Red</span>'''. It is now safe to unplug your hub. To restart your hub, simply plug it back in and wait for the LED to turn '''<span style="color: green;;">Green.</span>'''</big>
 
 
 
===<big>How to Reboot Your Hub</big>===
 
<big>If your hub is not performing as expected, there's a good chance that a reboot may be required. To reboot properly:</big>
 
 
 
#<big>Go to the '''Settings''' page of your hub.</big>
 
#<big>Choose '''Reboot Hub'''.</big>
 
#:[[File:Reboot hub v3.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/e/ea/Reboot_hub_v3.png |alt=To reboot your hub, press the "Reboot hub" card found on the Settings page of your hub.]]
 
#<big>You will be asked to confirm the reboot. The hub will then automatically cycle through its rebooting process. After a few minutes, hit refresh on your browser and you'll be back in business.</big>
 
 
 
===<big>Backup your hub</big>===
 
<big>Your Hubitat Elevation hub automatically generates a backup every day at 2:15am by default, in your local time zone. These backups are stored on the hub for '''5 days'''. After making changes to your hub (adding devices, automations, etc.), it is a good idea to save a manual backup to your computer or the cloud.</big>
 
 
 
*<big>'''NOTE:''' You may backup and restore files from a local disk anytime, but manual and automatic backup to the Hubitat cloud, including restore from cloud backup and Z-Wave radio migration requires a [[Hub Protect]] subscription.</big>
 
 
 
#<big>Select '''Settings''' in the sidebar of your hub.</big>
 
#<big>Press the '''Backup and Restore''' card.</big>[[File:Backup and Restore card 3.0.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/f/fd/Backup_and_Restore_card_3.0.png |alt=To begin backup of your hub database, press the "Backup and Restore" card found on the Settings page of your hub.]]
 
#<big>Select the '''Download''' button under the '''Create New Backup and Download Manually''' section (you can also download any of the automatic backups that have been stored). The backup will be saved on your computer, which can be uploaded later to restore your hub to a previous state if you desire.</big>[[File:Backup manually and download auto backup.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/c/c2/Backup_manually_and_download_auto_backup.png |alt=On the right of the "Restore" button in the list of hub backups stored, either on the hub itself if in the Hubbitat cloud if you have a Hub Protect subscription, there is a download button. Pressing this button will download the stored backup to your computer from either the hub or the cloud, respectively. Pressing the Download button on the left of the Backup and Restore window will manually download the lasted hub database to a backup file on your computer.]]
 
#<big>You may set the time for when database maintenance and backup to take place</big>.[[File:Set local backup time and frequency.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/2/2f/Set_local_backup_time_and_frequency.png |alt=You can change the default Database cleanup and backup time from 2:15am to whenever you prefer. You can also set the backup frequency, if perhaps you feel "Daily" is too frequent for backup.]]
 
 
 
#<big>You may also set the frequency for automatic backups.</big>[[File:Local backup frequency options.png|none|thumb|329x329px|link=https://docs.hubitat.com/images/c/c6/Local_backup_frequency_options.png |alt=The choices for how frequent the backup should occur include, "Daily", "Every other day", "Every three days", "Every five days", "Weekly", "Every two weeks", "Every three weeks", "Every four weeks", or you may choose "Disabled" and automatic backup of your hub database will not occur at all.]]
 
 
 
===<big>How to restore from backup</big>===
 
<big>If you have made changes to your hub and want to go back to a previous saved backup, Hubitat Elevation makes it easy.</big>
 
 
 
#<big>Select '''Settings''' in the sidebar of your hub.</big>
 
#<big>Press the '''Backup and Restore''' card.</big>[[File:Backup and Restore card 3.0.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/f/fd/Backup_and_Restore_card_3.0.png |alt=To begin a restore of your hub database, press the "Backup and Restore" card found on the Settings page of your hub.]]
 
#<big>If you want to restore from one of the automatic backup files, select the '''Restore''' button for the database backup you want to restore to your hub.</big>[[File:Restore from backup on hub 3.0.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/5/57/Restore_from_backup_on_hub_3.0.png |alt=On the right side, in the list of hub backups stored, either on the hub itself if in the Hubbitat cloud if you have a Hub Protect subscription, there is a "Restore" button for each available Hub database backup. Pressing one of them will automatically restore that database snapshot, and your hub will revert to the state if was in at the time of that backup.]]
 
#<big>If you want to restore the hub database from a backup file saved on your computer, select the '''Restore File''' button and choose the backup file you want to use.</big>[[File:Restore from locally saved backup 3.0.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/9/98/Restore_from_locally_saved_backup_3.0.png |alt=If you have a database backup file stored locally on your computer, you can press the "Choose file button" on the left side of the Backup and Restore page to select the file, the press the "Restore file" button be begin restoring you hub database to the state it was in when the backup file you have selected was saved. ]]
 
#<big>Confirm the restore selection, and your Hubitat Elevation hub will return to the previously saved state.</big>__FORCETOC__
 

Latest revision as of 03:54, 25 September 2022

We're moving! Please visit http://docs2.hubitat.com for the latest documentation.

This document is available at: http://docs2.hubitat.com/en/getting-started/care-and-maintenance