Difference between revisions of "Care and Maintenance"

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(Updated backup and restore steps)
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===<big>How to update your hub</big>===
 
===<big>How to update your hub</big>===
  
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#<big>If a notification is shown in the message center, check to see if a platform update is available for your hub.</big>[[File:System message - Platform update available.png|none|thumb|262x262px|link=https://docs.hubitat.com/images/a/ad/System_message_-_Platform_update_available.png
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#<big>If a notification is shown in the message center, check to see if a platform update is available for your hub.</big>[[File:System message - Platform update available.png|none|thumb|262x262px|link=https://docs.hubitat.com/images/a/ad/System_message_-_Platform_update_available.png ]]
−
]]
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#<big>Select '''Settings''' in the sidebar of your hub and press the '''Check for Updates''' card.</big>[[File:Check for updates 3.0.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/f/fd/Check_for_updates_3.0.png ]]
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#<big>Select '''Settings''' in the sidebar of your hub and press the '''Check for Updates''' card.</big>[[File:Check for updates 3.0.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/f/fd/Check_for_updates_3.0.png
 
−
]]
 
 
#<big>It's recommended that you first download a backup of your current database '''before''' updating the hub.</big>
 
#<big>It's recommended that you first download a backup of your current database '''before''' updating the hub.</big>
−
#*<big>'''NOTE''': It is not mandatory that you update your hub. The choice is yours alone. If you choose to update, you can view the release notes in the update window or at a later time by visiting the Platform [[Release Notes]].</big>[[File:Download lasted backup before update.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/6/6c/Download_lasted_backup_before_update.png
+
#*<big>'''NOTE''': It is not mandatory that you update your hub. The choice is yours alone. If you choose to update, you can view the release notes in the update window or at a later time by visiting the Platform [[Release Notes]].</big>[[File:Download lasted backup before update.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/6/6c/Download_lasted_backup_before_update.png ]]
−
]]
 
 
#*:
 
#*:
 
#<big>Accept the Terms of Service.</big>
 
#<big>Accept the Terms of Service.</big>
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#:[[File:Agree to TOS before update.png|434x434px|link=https://docs.hubitat.com/images/b/b9/Agree_to_TOS_before_update.png
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#:[[File:Agree to TOS before update.png|434x434px|link=https://docs.hubitat.com/images/b/b9/Agree_to_TOS_before_update.png ]]
−
]]
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#<big>Your hub will go through the installation process automatically. This process may take several minutes. When the install is complete, your hub will restart.</big>[[File:Hub update downloading.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/9/90/Hub_update_downloading.png ]][[File:Hub update verifying.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/2/2d/Hub_update_verifying.png ]][[File:Hub update extracting.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/8/8f/Hub_update_extracting.png ]][[File:Hub update applying.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/e/eb/Hub_update_applying.png ]][[File:Hub starting up.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/2/24/Hub_starting_up.png]]
−
#<big>Your hub will go through the installation process automatically. This process may take several minutes. When the install is complete, your hub will restart.</big>[[File:Hub update downloading.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/9/90/Hub_update_downloading.png
 
−
]][[File:Hub update verifying.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/2/2d/Hub_update_verifying.png
 
−
]][[File:Hub update extracting.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/8/8f/Hub_update_extracting.png
 
−
]][[File:Hub update applying.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/e/eb/Hub_update_applying.png
 
−
]][[File:Hub starting up.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/2/24/Hub_starting_up.png]]
 
  
 
===<big>How to Shut Down Your Hub</big>===
 
===<big>How to Shut Down Your Hub</big>===
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#<big>You will be asked to confirm the reboot. The hub will then automatically cycle through its rebooting process. After a few minutes, hit refresh on your browser and you'll be back in business.</big>
 
#<big>You will be asked to confirm the reboot. The hub will then automatically cycle through its rebooting process. After a few minutes, hit refresh on your browser and you'll be back in business.</big>
  
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===<big>How to Backup Your Hub</big>===
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===<big>Backup your hub</big>===
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<big>Your Hubitat Elevation<sup>®</sup> hub automatically generates a backup every day at 3:00am in your local time zone. These backups are stored on the hub for five days. After making changes to your hub (adding devices, automations, etc.), it is a good idea to do a manual backup and download it to your computer or storage device.</big>
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<big>Your Hubitat Elevation hub automatically generates a backup every day at 2:15am by default, in your local time zone. These backups are stored on the hub for '''5 days'''. After making changes to your hub (adding devices, automations, etc.), it is a good idea to save a manual backup to your computer or the cloud.</big>
  
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#<big>Go to the '''''Settings''''' page of your hub.</big>
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*<big>'''NOTE:''' You may backup and restore files from a local disk anytime, but manual and automatic backup to the Hubitat cloud, including restore from cloud backup and Z-Wave radio migration requires a [[Hub Protect]] subscription.</big>
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#<big>Select the '''Backup and Restore''' button.</big>[[File:Backup and Restore v3.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/5/5f/Backup_and_Restore_v3.png ]]
 
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#<big>Select the '''Download''' button under the ''Create New Backup and Download Locally'' section. '''NOTE:''' You can also download any of the automatic backups that have been stored.</big>
 
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#<big>The backup will be saved on your computer, which can be uploaded later to restore your hub to its current state if you desire.</big>[[File:Backup database v3.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/5/53/Backup_database_v3.png ]]
 
  
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'''<big>How to restore from backup</big>'''
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#<big>Select '''Settings''' in the sidebar of your hub.</big>
 +
#<big>Press the '''Backup and Restore''' card.</big>[[File:Backup and Restore card 3.0.png|none|thumb|600x600px]]
 +
#<big>Select the '''Download''' button under the '''Create New Backup and Download Manually''' section (you can also download any of the automatic backups that have been stored). The backup will be saved on your computer, which can be uploaded later to restore your hub to a previous state if you desire.</big>[[File:Backup manually and download auto backup.png|none|thumb|600x600px]]
 +
#<big>You may set the time for when database maintenance and backup to take place</big>.[[File:Set local backup time and frequency.png|none|thumb|600x600px]]
 +
#<big>You may also set the frequency for automatic backups.</big>[[File:Local backup frequency options.png|none|thumb|329x329px]]
  
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<big>If you have made changes to your hub and want to go back to a previous saved backup, Hubitat Elevation<sup>®</sup> makes it easy.</big>
+
===<big>How to restore from backup</big>===
 +
<big>If you have made changes to your hub and want to go back to a previous saved backup, Hubitat Elevation makes it easy.</big>
  
−
#<big>Go to the ''Settings'' page of your hub.</big>
+
#<big>Select '''Settings''' in the sidebar of your hub.</big>
−
#<big>Select the '''Backup and Restore''' button.</big>[[File:Backup and Restore v3.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/5/5f/Backup_and_Restore_v3.png ]]
+
#<big>Press the '''Backup and Restore''' card.</big>[[File:Backup and Restore card 3.0.png|none|thumb|600x600px]]
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#<big>If you want to restore to one of the Automatic backups stored on your hub, select the '''Restore''' button next to the backup file.</big>[[File:Restore Daily Backups v3.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/e/e8/Restore_Daily_Backups_v3.png ]]
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#<big>If you want to restore from one of the automatic backup files, select the '''Restore''' button for the database backup you want to restore to your hub.</big>[[File:Restore from backup on hub 3.0.png|none|thumb|600x600px]]
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#<big>If you want to restore to a file saved on your computer, press the '''Choose file''' button and select the file you want to use.</big>[[File:Restore from local backup v3.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/f/fe/Restore_from_local_backup_v3.png]]
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#<big>If you want to restore the hub database from a backup file saved on your computer, select the '''Restore File''' button and choose the backup file you want to use.</big>[[File:Restore from locally saved backup 3.0.png|none|thumb|600x600px]]
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#<big>Confirm the restore selection, and your Hubitat Elevation<sup>®</sup> hub will reset with those settings.</big>
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#<big>Confirm the restore selection, and your Hubitat Elevation hub will return to the previously saved state.</big>__FORCETOC__
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__FORCETOC__
 

Revision as of 15:34, 31 March 2021

Go to the top of the page

It is important to remember that your Hubitat Elevation® hub is a computer and should be treated as such. This means you must shut down your hub down safely using Shutdown Hub from the Settings page, keep it updated with the latest platform updates, and store backups locally on a regular basis.

Because of our belief in local processing and maintaining your personal privacy, Hubitat Elevation® does not push updates onto your hub. It is strongly recommended you regularly update your hub with the latest software so you will always have the latest features and security protection.

How to update your hub

  1. If a notification is shown in the message center, check to see if a platform update is available for your hub.
    System message - Platform update available.png
  2. Select Settings in the sidebar of your hub and press the Check for Updates card.
    Check for updates 3.0.png
  3. It's recommended that you first download a backup of your current database before updating the hub.
    • NOTE: It is not mandatory that you update your hub. The choice is yours alone. If you choose to update, you can view the release notes in the update window or at a later time by visiting the Platform Release Notes.
      Download lasted backup before update.png
  4. Accept the Terms of Service.
    Agree to TOS before update.png
  5. Your hub will go through the installation process automatically. This process may take several minutes. When the install is complete, your hub will restart.
    Hub update downloading.png
    Hub update verifying.png
    Hub update extracting.png
    Hub update applying.png
    Hub starting up.png

How to Shut Down Your Hub

Occasionally you may want to move your hub or power it down. It is important to shut it down properly to keep it running smoothly when you power it back up. Here’s how:

  1. Go to the Settings page of your hub.
  2. Select Shutdown Hub.
    Shutdown hub v3.png
  3. Wait until the LED on your hub turns red. It is now safe to unplug your hub. To restart your hub, simply plug it back in.

How to Reboot Your Hub

If your hub is not performing as expected, there's a good chance that a reboot may be required. To reboot properly:

  1. Go to the Settings page of your hub.
  2. Choose Reboot Hub.
    Reboot hub v3.png
  3. You will be asked to confirm the reboot. The hub will then automatically cycle through its rebooting process. After a few minutes, hit refresh on your browser and you'll be back in business.

Backup your hub

Your Hubitat Elevation hub automatically generates a backup every day at 2:15am by default, in your local time zone. These backups are stored on the hub for 5 days. After making changes to your hub (adding devices, automations, etc.), it is a good idea to save a manual backup to your computer or the cloud.

  • NOTE: You may backup and restore files from a local disk anytime, but manual and automatic backup to the Hubitat cloud, including restore from cloud backup and Z-Wave radio migration requires a Hub Protect subscription.
  1. Select Settings in the sidebar of your hub.
  2. Press the Backup and Restore card.
    Backup and Restore card 3.0.png
  3. Select the Download button under the Create New Backup and Download Manually section (you can also download any of the automatic backups that have been stored). The backup will be saved on your computer, which can be uploaded later to restore your hub to a previous state if you desire.
    Backup manually and download auto backup.png
  4. You may set the time for when database maintenance and backup to take place.
    Set local backup time and frequency.png
  5. You may also set the frequency for automatic backups.
    Local backup frequency options.png

How to restore from backup

If you have made changes to your hub and want to go back to a previous saved backup, Hubitat Elevation makes it easy.

  1. Select Settings in the sidebar of your hub.
  2. Press the Backup and Restore card.
    Backup and Restore card 3.0.png
  3. If you want to restore from one of the automatic backup files, select the Restore button for the database backup you want to restore to your hub.
    Restore from backup on hub 3.0.png
  4. If you want to restore the hub database from a backup file saved on your computer, select the Restore File button and choose the backup file you want to use.
    Restore from locally saved backup 3.0.png
  5. Confirm the restore selection, and your Hubitat Elevation hub will return to the previously saved state.
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