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| − | <big>It is important to remember that your Hubitat Elevation hub is a computer and should be treated as such. This means you must shut down your hub down safely using '''Shutdown Hub''' from the ''Settings'' page, keep it updated with the latest platform updates, and store backups locally on a regular basis.</big> | + | <big>'''We're moving!''' Please visit http://docs2.hubitat.com for the latest documentation.</big> |
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| − | <big>Because of our belief in local processing and maintaining your personal privacy, Hubitat Elevation does not push updates onto your hub. It is strongly recommended you regularly update your hub with the latest software so you will always have the latest features and security protection.</big> | + | <big> |
| − | | + | This document is available at: http://docs2.hubitat.com/en/getting-started/care-and-maintenance |
| − | ===<big>How to update your hub</big>===
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| − | #<big>Select '''Settings''' in the sidebar.</big>
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| − | #<big>Choose '''Check for Updates'''.</big>[[File:Check for Updates v3.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/7/70/Check_for_Updates_v3.png |alt=From the settings page, press the "Check for Updates" card]]
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| − | #<big>If an update is available, select '''Update Hub'''.</big>
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| − | #*<big>'''NOTE''': It is not mandatory that you update your hub. The choice is yours alone. If you choose to update, you can view the release notes in the update window or at a later time by visiting the Platform [[Release Notes|'''Release Notes''']] doc.</big>[[File:Hub Update Available v3.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/3/34/Hub_Update_Available_v3.png |alt=If a platform update is available, it will show the current available update with release notes]]
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| − | #<big>Accept the Terms of Service</big>[[File:Hubitat TOS v2.png|none|thumb|445x445px|link=https://docs.hubitat.com/images/7/7c/Hubitat_TOS_v2.png |alt=Reed and accept the terms of service]]
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| − | #<big>Your hub will go through the installation process automatically. This process may take several minutes. When the install is complete, you will be brought back to the home page of the Hubitat Web Interface.</big>[[File:Hub Download Progress v3.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/5/5c/Hub_Download_Progress_v3.png |alt=Your hub will download the platform update and show the download progress]][[File:Hubitat Verifying update v3.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/7/77/Hubitat_Verifying_update_v3.png |alt=After downloading, it will automatically verify the download]][[File:HE booting v2.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/0/00/HE_booting_v2.png|alt=When updating is complete, your hub will automatically reboot]]
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| − | ===<big>How to Shut Down Your Hub</big>===
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| − | <big>Occasionally you may want to move your hub or power it down. It is important to shut it down properly to keep it running smoothly when you power it back up. Here’s how:</big>
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| − | #<big>Go to the '''Settings''' page of your hub.</big>
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| − | #<big>Select '''Shutdown Hub'''.</big>
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| − | #:[[File:Shutdown hub v3.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/0/08/Shutdown_hub_v3.png |alt=To safely shutdown your hub, press the "Shutdown hub" card found on the settings page of your hub.]]
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| − | #<big>Wait until the LED on your hub turns '''<span style="color: red;;">Red</span>'''. It is now safe to unplug your hub. To restart your hub, simply plug it back in and wait for the LED to turn '''<span style="color: green;;">Green.</span>'''</big>
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| − | ===<big>How to Reboot Your Hub</big>===
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| − | <big>If your hub is not performing as expected, there's a good chance that a reboot may be required. To reboot properly:</big>
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| − | #<big>Go to the '''Settings''' page of your hub.</big>
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| − | #<big>Choose '''Reboot Hub'''.</big>
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| − | #:[[File:Reboot hub v3.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/e/ea/Reboot_hub_v3.png |alt=To reboot your hub, press the "Reboot hub" card found on the Settings page of your hub.]]
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| − | #<big>You will be asked to confirm the reboot. The hub will then automatically cycle through its rebooting process. After a few minutes, hit refresh on your browser and you'll be back in business.</big>
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| − | ===<big>Backup your hub</big>===
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| − | ====<big>Local Backup</big>====
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| − | <big>Your Hubitat Elevation hub automatically generates a backup every day at 2:15am by default, in your local time zone. These backups are stored on the hub for '''5 days'''. After making changes to your hub (adding devices, automations, etc.), it is a good idea to save a manual backup to your computer or the cloud.</big>
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| − | *<big>'''NOTE:''' You may backup and restore files from a local disk anytime, but manual and automatic backup to the Hubitat cloud, including restore from cloud backup and Z-Wave radio migration requires a [[Hub Protect]] subscription.</big>
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| − | *<big>Backup includes the hub database only. It does not backup files you have uploaded to your hub with File Manager. Please be sure you backup these files manually.</big>
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| − | #<big>Select '''Settings''' in the sidebar of your hub.</big>
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| − | #<big>Select the '''Backup and Restore''' item.</big>[[File:Backup and Restore card 3.0.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/f/fd/Backup_and_Restore_card_3.0.png |alt=To begin backup of your hub database, press the "Backup and Restore" card found on the Settings page of your hub.]]
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| − | #<big>Select the '''Download''' button under the '''Create New Backup and Download Locally''' section (you can also download any of the automatic backups that have been stored). The backup will be saved on your computer, which can be uploaded later to restore your hub to a previous state if you desire.</big>[[File:Backup manually and download auto backup.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/c/c2/Backup_manually_and_download_auto_backup.png |alt=There is a "Download" button to the right of the "Restore" button in the list of hub backups. These backups are either stored on the hub itself, or if you have a Hub Protect subscription, then they are stored in the Hubbitat cloud. Pressing this "Download" button will retrieve the stored backup file and download it to your computer from either the hub, or the cloud, respectively. Pressing the Download button on the left of the Backup and Restore page, will manually download the latest hub database to a backup file on your computer.]]
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| − | #<big>You may set the time for when database maintenance and backup to take place</big>.[[File:Set local backup time and frequency.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/2/2f/Set_local_backup_time_and_frequency.png |alt=You can change the default Automatic Database cleanup and backup time from 2:15am, to whenever you prefer. You can also set the backup frequency, if perhaps you feel "Daily" is too frequent for backup.]]
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| − | #<big>You may also set the frequency for automatic backups.</big>[[File:Local backup frequency options.png|none|thumb|329x329px|link=https://docs.hubitat.com/images/c/c6/Local_backup_frequency_options.png |alt=The choices for how frequent the Automatic backup should occur include, "Daily", "Every other day", "Every three days", "Every five days", "Weekly", "Every two weeks", "Every three weeks", "Every four weeks", or you may choose "Disabled". If you choose "Disabled" an automatic backup of your hub database will not occur, and you will be responsible for manually maintaining a current hub database backup schedule.]]
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| − | ====<big>Cloud Backup</big>====
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| − | <big>With a [[Hub Protect]] subscription, you may set the time for when database maintenance and backup to the cloud will occur.</big>
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| − | <big>'''NOTE:''' Backup includes the hub database only. It does not backup files you have uploaded to your hub with File Manager. Please be sure you backup these files manually.</big>
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| − | #<big>Set the desired time for the database maintenance and backup.</big>[[File:Set cloud backup time and frequency.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/c/c2/Set_cloud_backup_time_and_frequency.png |alt=From the Backup and Restore settings page, you can set the time when backup and database cleanup should occur, and you can set the frequency for backup to occur.]]
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| − | #<big>You may also set the frequency of your cloud backups.</big>[[File:Cloud backup frequency options.png|none|thumb|360x360px|link=https://docs.hubitat.com/images/c/c2/Cloud_backup_frequency_options.png |alt=You may set the frequency of backups by selecting one of the following eight options. Select "Daily", "Every other day", "Every three days", "Every five days", "Weekly", "Every two weeks", "Every three weeks", "Every four weeks", or "Disabled"]]
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| − | #<big>To restore your Hub Protect database backups, simply press the '''Restore''' button.</big>
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| − | #*<big>If you would like to manually backup the current database with Hub Protect, just press the '''Backup''' button.</big>[[File:Restore a backup from Cloud.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/f/f7/Restore_a_backup_from_Cloud.png |alt=To restore a backup from cloud storage, press the "Restore" button next to the desired backup]]
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| − | ===<big>How to restore from Local Backup</big>===
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| − | <big>If you have made changes to your hub and want to go back to a previous saved backup, Hubitat Elevation makes it easy.</big>
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| − | #<big>Select '''Settings''' in the sidebar of your hub.</big>
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| − | #<big>Select the '''Backup and Restore''' item.</big>[[File:Backup and Restore card 3.0.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/f/fd/Backup_and_Restore_card_3.0.png |alt=To begin a restore of your hub database, press the "Backup and Restore" card found on the Settings page of your hub.]]
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| − | #<big>If you want to restore from one of the automatic backup files, select the '''Restore''' button for the database backup you want to restore to your hub.</big>[[File:Restore from backup on hub 3.0.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/5/57/Restore_from_backup_on_hub_3.0.png |alt=There is a "Restore" button on the right, in the list of hub backups. These backups are either stored on the hub itself, or if you have a Hub Protect subscription, then they are stored in the Hubbitat cloud. Pressing one of them will automatically restore that database snapshot, and your hub will revert to the state if was in at the time of that backup.]]
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| − | #<big>If you want to restore the hub database from a backup file saved on your computer, select the '''Restore File''' button and choose the backup file you want to use.</big>[[File:Restore from locally saved backup 3.0.png|none|thumb|600x600px|link=https://docs.hubitat.com/images/9/98/Restore_from_locally_saved_backup_3.0.png |alt=If you have a database backup file stored locally on your computer, you can press the "Choose file" button on the left side of the Backup and Restore page to select the file, then press the "Restore file" button to begin restoring your hub database to the state that it was in at the time the backup file you have selected was saved. ]]
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| − | #<big>Confirm the restore selection, and your Hubitat Elevation hub will return to the previously saved state.</big> __FORCETOC__<big>This may take a few minutes, and your hub will reboot when the process is complete.</big>
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