Care and Maintenance
It is important to remember that your Hubitat Elevation® hub is a computer and should be treated as such. This means you must shut down your hub down safely using Shutdown Hub from the Settings page, keep it updated with the latest platform updates, and store backups locally on a regular basis.
Because of our belief in local processing and maintaining your personal privacy, Hubitat Elevation® does not push updates onto your hub. It is strongly recommended you regularly update your hub with the latest software so you will always have the latest features and security protection.
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How to update your hub
- If a notification is shown in the message center, check to see if a platform update is available for your hub.
- Select Settings in the sidebar of your hub and press the Check for Updates card.
- It's recommended that you first download a backup of your current database before updating the hub.
- NOTE: It is not mandatory that you update your hub. The choice is yours alone. If you choose to update, you can view the release notes in the update window or at a later time by visiting the Platform Release Notes.
- NOTE: It is not mandatory that you update your hub. The choice is yours alone. If you choose to update, you can view the release notes in the update window or at a later time by visiting the Platform Release Notes.
- Accept the Terms of Service.
- Your hub will go through the installation process automatically. This process may take several minutes. When the install is complete, your hub will restart.
How to Shut Down Your Hub
Occasionally you may want to move your hub or power it down. It is important to shut it down properly to keep it running smoothly when you power it back up. Here’s how:
- Go to the Settings page of your hub.
- Select Shutdown Hub.
- Wait until the LED on your hub turns red. It is now safe to unplug your hub. To restart your hub, simply plug it back in.
How to Reboot Your Hub
If your hub is not performing as expected, there's a good chance that a reboot may be required. To reboot properly:
- Go to the Settings page of your hub.
- Choose Reboot Hub.
- You will be asked to confirm the reboot. The hub will then automatically cycle through its rebooting process. After a few minutes, hit refresh on your browser and you'll be back in business.
How to Backup Your Hub
Your Hubitat Elevation® hub automatically generates a backup every day at 3:00am in your local time zone. These backups are stored on the hub for five days. After making changes to your hub (adding devices, automations, etc.), it is a good idea to do a manual backup and download it to your computer or storage device.
- Go to the Settings page of your hub.
- Select the Backup and Restore button.
- Select the Download button under the Create New Backup and Download Locally section. NOTE: You can also download any of the automatic backups that have been stored.
- The backup will be saved on your computer, which can be uploaded later to restore your hub to its current state if you desire.
How to restore from backup
If you have made changes to your hub and want to go back to a previous saved backup, Hubitat Elevation® makes it easy.
- Go to the Settings page of your hub.
- Select the Backup and Restore button.
- If you want to restore to one of the Automatic backups stored on your hub, select the Restore button next to the backup file.
- If you want to restore to a file saved on your computer, press the Choose file button and select the file you want to use.
- Confirm the restore selection, and your Hubitat Elevation® hub will reset with those settings.
