Difference between revisions of "How to correct a Multi Admin error"

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(Added step for addressing warning banner)
(Updated images for multiple user admin detected)
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#Select the '''My Account''' card. This will take you to <nowiki>https://my.hubitat.com/</nowiki>[[File:Navigate to My Account from web UI v2.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:Navigate_to_My_Account_from_web_UI_v2.png]]
 
#Select the '''My Account''' card. This will take you to <nowiki>https://my.hubitat.com/</nowiki>[[File:Navigate to My Account from web UI v2.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:Navigate_to_My_Account_from_web_UI_v2.png]]
 
#Login to your account.[[File:Login to my hubitat.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:Login_to_my_hubitat.png]]
 
#Login to your account.[[File:Login to my hubitat.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:Login_to_my_hubitat.png]]
#Look for the hub(s) with the warning message.[[File:Multiple admin accounts detected.png|link=https://docs.hubitat.com/File:Multiple%20admin%20accounts%20detected.png|none|thumb|600x600px]]
+
#Look for the hub(s) with the warning message.[[File:Multi admin account remove warning.png|none|thumb|600x600px]]
#Select the Hub Details button[[File:Multiple admin accounts detected v2.png|none|thumb|600x600px]]
+
#Select the Hub Details button[[File:Multiple admin accounts detected v3.png|none|thumb|600x600px]]
 
#Press the icon shown to remove the additional admin account.[[File:Remove additional admin accounts v2.png|link=https://docs.hubitat.com/File:Remove%20additional%20admin%20accounts%20v2.png|none|thumb|600x600px]]
 
#Press the icon shown to remove the additional admin account.[[File:Remove additional admin accounts v2.png|link=https://docs.hubitat.com/File:Remove%20additional%20admin%20accounts%20v2.png|none|thumb|600x600px]]
 
#Repeat '''Step 4''' until you have only one Admin account for each of your hubs.
 
#Repeat '''Step 4''' until you have only one Admin account for each of your hubs.

Revision as of 23:27, 23 February 2021

Follow these steps to change your Hubitat Elevation® to a single linked administrator account.

Remove additional Admin accounts

  1. If you receive a warning that your hub has multiple Admin accounts linked to it, you need to remove the additional accounts.
    Multi Admin warning banner.png
  2. Select the My Account card. This will take you to https://my.hubitat.com/
    Navigate to My Account from web UI v2.png
  3. Login to your account.
    Login to my hubitat.png
  4. Look for the hub(s) with the warning message.
    Multi admin account remove warning.png
  5. Select the Hub Details button
    Multiple admin accounts detected v3.png
  6. Press the icon shown to remove the additional admin account.
    Remove additional admin accounts v2.png
  7. Repeat Step 4 until you have only one Admin account for each of your hubs.