How to correct a Multi Admin error

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Revision as of 16:55, 20 February 2021 by Doug (talk | contribs) (Added step for addressing warning banner)
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Follow these steps to change your Hubitat Elevation® to a single linked administrator account.

Remove additional Admin accounts

  1. If you receive a warning that your hub has multiple Admin accounts linked to it, you need to remove the additional accounts.
    Multi Admin warning banner.png
  2. Select the My Account card. This will take you to https://my.hubitat.com/
    Navigate to My Account from web UI v2.png
  3. Login to your account.
    Login to my hubitat.png
  4. Look for the hub(s) with the warning message.
    Multiple admin accounts detected.png
  5. Select the Hub Details button
    Multiple admin accounts detected v2.png
  6. Press the icon shown to remove the additional admin account.
    Remove additional admin accounts v2.png
  7. Repeat Step 4 until you have only one Admin account for each of your hubs.