Difference between revisions of "How to disable Hub Login Security to recover access"

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If you accidentally lock yourself out of access to the hub Web Interface, you can disable it by accessing the Advanced settings of hubs registered to you.
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<big>'''We're moving!''' Please visit http://docs2.hubitat.com for the latest documentation.</big>
  
'''NOTE:''' Credentials for '''Hub Login Security''' are saved locally and Hubitat support staff cannot retrieve them for you.
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This document is available at: http://docs2.hubitat.com/en/how-to/disable-hub-login-security-to-recover-access
=== Disable Hub Login Security ===
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#From the hub Web Interface, press the Hubitat Elevation<sup>®</sup> logo to navigate to the home screen.[[File:Web Interface Nav 1.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:Web_Interface_Nav_1.png]]
 
#Select the '''My Account''' card. This will take you to <nowiki>https://my.hubitat.com/</nowiki>[[File:Navigate to My Account from web UI v2.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:Navigate_to_My_Account_from_web_UI_v2.png]]
 
#If you are not logged in with the '''Admin''' account belonging to the hub from which you want to remove '''Hub Login Security''', press the link shown to logout.[[File:Log out of portal account.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:Log_out_of_portal_account.png]]
 
#Enter an email address and a secure password for the '''Admin''' account belonging to the hub from which you want to remove '''Hub Login Security.'''[[File:Login to my hubitat.png|none|thumb|600x600px]]
 
#Select the '''Registered Hubs''' card to show a list of your hubs that are registered.[[File:View Registered hubs v2.png|none|thumb|600x600px]]
 
#Select '''Hub Details'''.[[File:Select Hub Details.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:Select_Hub_Details.png]]
 
#Press the '''Advanced''' button to show the option to '''Disable Hub Login Security'''.[[File:Show advanced Hub Detail settings.png|none|thumb|600x600px]]
 
#Select the '''Disable Hub Login Security''' button.[[File:Hub Details Advanced options.png|none|thumb|600x600px]]
 

Latest revision as of 04:17, 25 September 2022

We're moving! Please visit http://docs2.hubitat.com for the latest documentation.

This document is available at: http://docs2.hubitat.com/en/how-to/disable-hub-login-security-to-recover-access