|
|
| (5 intermediate revisions by one other user not shown) |
| Line 1: |
Line 1: |
| | | | |
| − | If you accidentally lock yourself out of access to the hub, you can disable Hub Login Security by accessing the '''Advanced''' settings of hubs registered to you.
| + | <big>'''We're moving!''' Please visit http://docs2.hubitat.com for the latest documentation.</big> |
| | | | |
| − | '''NOTE:''' Credentials for '''Hub Login Security''' are saved locally and Hubitat support staff cannot retrieve them for you.
| + | <big> |
| − | | + | This document is available at: http://docs2.hubitat.com/en/how-to/disable-hub-login-security-to-recover-access |
| − | ===Disable Hub Login Security===
| + | </big> |
| − | | |
| − | #On the hub, press the Hubitat Elevation<sup>®</sup> logo to navigate to the home screen.[[File:Web Interface Nav 1 v2.png|none|thumb|600x600px]]
| |
| − | #Select the '''My Account''' card. This will take you to <nowiki>https://my.hubitat.com/</nowiki>[[File:Navigate to My Account from web UI v2.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:Navigate_to_My_Account_from_web_UI_v2.png]]
| |
| − | #If you are not logged in with the '''Admin''' account belonging to the hub from which you want to remove '''Hub Login Security''', press the link shown to logout.[[File:Log out of portal account v2.png|none|thumb|600x600px]]
| |
| − | #Enter an email address and a secure password for the '''Admin''' account belonging to the hub from which you want to remove '''Hub Login Security.'''
| |
| − | #*'''NOTE''': If forgot your password, please see the '''Reset Forgotten Password''' section below.[[File:Login to my hubitat.png|none|thumb|600x600px]]
| |
| − | #Select the '''Registered Hubs''' card to show a list of your hubs that are registered.[[File:View Registered hubs v2.png|none|thumb|600x600px]]
| |
| − | #Select '''Hub Details'''.[[File:Select Hub Details v2.png|none|thumb|600x600px]]
| |
| − | #Press the '''Advanced''' button to show the option to '''Disable Hub Login Security'''.[[File:Show advanced Hub Detail settings.png|none|thumb|600x600px]]
| |
| − | #Select the '''Disable Hub Login Security''' button.[[File:Hub Details Advanced options.png|none|thumb|600x600px]]
| |
| − | | |
| − | ===Reset a Forgotten Account Password===
| |
| − | Follow these step to reset an account password you have forgotten.
| |
| − | | |
| − | #Select the '''Forgot Password?''' link.[[File:Forgot password.png|none|thumb|600x600px]]
| |
| − | #Press the '''Send''' button and then check your email account for a confirmation code.[[File:Forgot password confirmation sent.png|none|thumb|600x600px]]
| |
| − | #The email sender is '''accountverification@hubitat.com'''.
| |
| − | #*'''NOTE:''' Check your email '''SPAM''' or '''JUNK''' folders if you cannot find the email in your inbox.[[File:Add user account verification email preview v2.png|none|thumb|600x600px]][[File:Add user account verification email v4.png|none|thumb|600x600px]]
| |
| − | #Select the '''Have confirmation code?''' link.[[File:Select Have Confirmation Code.png|none|thumb|600x600px]]
| |
| − | #Enter the confirmation code that was sent to the email account you submitted in '''Step 2''', then enter your new password and press '''Change Password'''.[[File:Enter code and new password.png|none|thumb|600x600px]]
| |
| − | | |
| − | __FORCETOC__
| |
