Difference between revisions of "How to disable Hub Login Security to recover access"
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'''NOTE:''' Credentials for '''Hub Login Security''' are saved locally and Hubitat support staff cannot retrieve them for you. | '''NOTE:''' Credentials for '''Hub Login Security''' are saved locally and Hubitat support staff cannot retrieve them for you. | ||
| − | === Disable Hub Login Security === | + | ===Disable Hub Login Security=== |
#From the hub Web Interface, press the Hubitat Elevation<sup>®</sup> logo to navigate to the home screen.[[File:Web Interface Nav 1.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:Web_Interface_Nav_1.png]] | #From the hub Web Interface, press the Hubitat Elevation<sup>®</sup> logo to navigate to the home screen.[[File:Web Interface Nav 1.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:Web_Interface_Nav_1.png]] | ||
#Select the '''My Account''' card. This will take you to <nowiki>https://my.hubitat.com/</nowiki>[[File:Navigate to My Account from web UI v2.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:Navigate_to_My_Account_from_web_UI_v2.png]] | #Select the '''My Account''' card. This will take you to <nowiki>https://my.hubitat.com/</nowiki>[[File:Navigate to My Account from web UI v2.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:Navigate_to_My_Account_from_web_UI_v2.png]] | ||
#If you are not logged in with the '''Admin''' account belonging to the hub from which you want to remove '''Hub Login Security''', press the link shown to logout.[[File:Log out of portal account.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:Log_out_of_portal_account.png]] | #If you are not logged in with the '''Admin''' account belonging to the hub from which you want to remove '''Hub Login Security''', press the link shown to logout.[[File:Log out of portal account.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:Log_out_of_portal_account.png]] | ||
| − | #Enter an email address and a secure password for the '''Admin''' account belonging to the hub from which you want to remove '''Hub Login Security.'''[[File:Login to my hubitat.png|none|thumb|600x600px]] | + | #Enter an email address and a secure password for the '''Admin''' account belonging to the hub from which you want to remove '''Hub Login Security.''' |
| + | #*[[File:Login to my hubitat.png|none|thumb|600x600px]]TE: If forgot your password, please see the '''Recover Forgotten Password''' section below. | ||
| + | #*you O o | ||
#Select the '''Registered Hubs''' card to show a list of your hubs that are registered.[[File:View Registered hubs v2.png|none|thumb|600x600px]] | #Select the '''Registered Hubs''' card to show a list of your hubs that are registered.[[File:View Registered hubs v2.png|none|thumb|600x600px]] | ||
#Select '''Hub Details'''.[[File:Select Hub Details.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:Select_Hub_Details.png]] | #Select '''Hub Details'''.[[File:Select Hub Details.png|none|thumb|600x600px|link=https://docs.hubitat.com/File:Select_Hub_Details.png]] | ||
#Press the '''Advanced''' button to show the option to '''Disable Hub Login Security'''.[[File:Show advanced Hub Detail settings.png|none|thumb|600x600px]] | #Press the '''Advanced''' button to show the option to '''Disable Hub Login Security'''.[[File:Show advanced Hub Detail settings.png|none|thumb|600x600px]] | ||
#Select the '''Disable Hub Login Security''' button.[[File:Hub Details Advanced options.png|none|thumb|600x600px]] | #Select the '''Disable Hub Login Security''' button.[[File:Hub Details Advanced options.png|none|thumb|600x600px]] | ||
Revision as of 19:49, 25 February 2021
If you accidentally lock yourself out of access to the hub Web Interface, you can disable it by accessing the Advanced settings of hubs registered to you.
NOTE: Credentials for Hub Login Security are saved locally and Hubitat support staff cannot retrieve them for you.
Disable Hub Login Security
- From the hub Web Interface, press the Hubitat Elevation® logo to navigate to the home screen.
- Select the My Account card. This will take you to https://my.hubitat.com/
- If you are not logged in with the Admin account belonging to the hub from which you want to remove Hub Login Security, press the link shown to logout.
- Enter an email address and a secure password for the Admin account belonging to the hub from which you want to remove Hub Login Security.
- TE: If forgot your password, please see the Recover Forgotten Password section below.
- you O o
- Select the Registered Hubs card to show a list of your hubs that are registered.
- Select Hub Details.
- Press the Advanced button to show the option to Disable Hub Login Security.
- Select the Disable Hub Login Security button.
